Returns & Exchanges
At Eveline Cosmetics, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return unopened and unused beauty products within 30 days of delivery for a full refund.
Initiate Your Return
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization Number.
Prepare the Package
Safely pack the unused products in their original packaging, ensuring all safety seals are intact to qualify for a refund.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing